Sevio Logistics Pty Ltd

Last updated: 22 August 2026

Sevio Logistics Pty Ltd ("Sevio Logistics", "we", "us" or "our") is committed to protecting the privacy of visitors to our website and the individuals and businesses we deal with. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you fill in an enquiry, contact, or quote request form on this website. This may include:

Your full name, email address, and phone number.
Details of your shipment, cargo, or freight requirements, such as service type, transport type, and weight.
Any message or additional information you choose to include when contacting us.

We may also automatically collect limited technical information, such as your browser type, device information, and general usage data, through standard website analytics and cookies.

How We Use Your Information

We use the personal information we collect to:

Respond to your enquiries and provide freight and logistics quotes or information.
Communicate with you about our services, including by phone, email, or SMS.
Coordinate and manage the freight, transport, and logistics services you request.
Improve our website, services, and customer experience.
Comply with our legal and regulatory obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Trusted third-party service providers who help us operate this website and process enquiries, such as our website form and email delivery providers.
Freight, shipping, customs, and logistics partners where reasonably necessary to coordinate the services you have requested.
Government or regulatory bodies where required by law.

Enquiries submitted through our website forms are processed using third-party form-handling services, which transmit your submitted details to us by email. These providers only process the information necessary to deliver your enquiry to us.

Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

Third-Party Links

Our website may contain links to third-party websites, including maps, social media platforms, and partner sites. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Your Rights

Under the Australian Privacy Principles, you have the right to request access to, and correction of, the personal information we hold about you. If you believe your personal information is inaccurate, incomplete, or has been handled inappropriately, please contact us using the details below.

Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: